FAQ

● What are the benefits of solar power storage?

Solar energy storage systems (SESS) are the latest energy storage technology. They can be integrated into your home's power grid and provide emergency power during outages. SESS are charged with solar energy, which is clean and environmentally friendly, and helps reduce your electricity bills. They are easy to install, operate silently, and typically have a lifespan of over 10 years (depending on the manufacturer).

● How long does it take to receive my order?

Delivery time within Germany is usually 7–14 business days after shipping. For orders to Austria, the Netherlands, and Belgium, delivery time is typically 7–16 business days after shipping. Please note that order processing may take an additional 1–5 business days.

● What are my return rights?

As a consumer, you have the statutory right of withdrawal: you can cancel your order within 14 days without giving any reason. The withdrawal period begins on the day you or a third party named by you (who is not the carrier) takes possession of the goods. For details on the process, return costs, and exceptions, please refer to our Return and Refund Policy.

● Do you have more questions?

You can reach us anytime via our contact page. We are happy to help!